Last updated 22 September 2026.
These terms cover the purchase of a seat in a Modern Admin live webinar, and the material you receive with it. Buying a seat means you accept them. If you do not, do not buy a seat. The same terms apply to every buyer.
The Modern Admin Company, a business registered in the State of Colorado, operates this site and runs the webinars. Where these terms say “we” or “us”, that is who they mean. Where they say “you”, they mean the person paying, and the business you pay on behalf of if there is one. The “registration page” is the page on this site describing the webinar, from which you reached checkout.
A seat in one live online webinar, delivered on Zoom, on the date and at the time shown on the registration page. With it you receive:
The live webinar itself, including the question-and-answer portion
Private access to the recording of that webinar for 30 days
The Notion workspace that holds what the assistant knows about your business, including the project management and accountability framework
The AI project instruction files that make it work
Written connector setup instructions
The Guidebook, sent before the webinar
That list is the deliverable. Anything not on it is not included — including one-to-one setup help after the webinar, and any work done inside your own accounts on your behalf.
The Modern Admin memory system runs in a Notion workspace you control — a free account is enough — and uses Claude, by Anthropic, for reasoning and interaction. Claude is what we set up and support; other models are not supported. To take part you need a computer, that Notion account, a paid Claude plan (Claude Pro, currently $20/month, is enough), and the Zoom desktop app installed, because the webinar is delivered on Zoom and screen sharing does not work well in a browser. The Claude plan is required for the class and to run your assistant afterwards, and it is not included in the seat price. The Claude mobile app is optional.
Your AI subscription is not included in the seat price and we do not resell it. That relationship is between you and whichever provider you use, on their terms, at their prices. The same is true of Notion, Google, and any other service you connect. If one of them changes its plans, its pricing or its API, that is outside our control and is not a failure of what you bought.
Prices are in US dollars and are shown on the registration page before you pay. Payment is taken by Stripe, our payment processor; card details are typed on Stripe’s own checkout, and we never see or store your card number — only the last four digits and the billing email Stripe reports back. Your seat is confirmed when the payment succeeds, not when the form is submitted.
You are responsible for any sales tax, VAT or equivalent that applies where you are, unless the checkout collected it.
Your 30-day recording access and your licence to the workspace, project files, instructions and Guidebook (section 8) are unaffected. The live seat and the question-and-answer are the parts that cannot be delivered afterwards, and we cannot recreate them for you individually.
Seats are per person. You may pass your seat to someone else before the webinar starts by telling us who — one substitution, and we need the name in advance.
All sales are final from the moment your payment succeeds. Buying a seat holds a place in a small room, and the Guidebook and the joining details go out before the webinar, so part of what you bought is delivered in advance; in particular, once you have the links to the Guidebook, the workspace files or the recording, the purchase is non-refundable. We do not offer refunds, exchanges or cancellations after payment, except as set out in section 7.
Check that this is right for you before you buy. The registration page sets out exactly what is included, who it is for and what you need to bring, and you can ask us anything through the contact page before you pay.
If we cancel or move the webinar, section 7 applies and you can choose a full refund.
Separately, and as a matter of our discretion rather than your entitlement: if the webinar runs and it is not what this site said it was, tell us what was missing. We would rather make it right than argue about it. That is not a thirty-day guarantee and we are not going to dress it up as one.
None of this affects any right you have under consumer law that cannot legally be waived.
If we cancel or move the webinar, you choose: a seat on the new date if we set one, or a full refund. We will tell you by email at the address you registered with, as soon as we know.
The recording, the workspace, the project files, the instructions and the Guidebook are licensed to you rather than sold to you. You may:
Use the workspace, project files, instructions and Guidebook indefinitely inside your own business — including with your own staff. Recording access is the 30 days in section 2
Change it, take it apart, and build on it. It is human-readable on purpose
Keep using it if you stop dealing with us. The workspace and files are plain Notion pages and text you can read and take with you. The assistant itself is built for Claude, and other models are not supported
You may not resell it, republish it, share the recording publicly, or teach it as your own material. One purchase covers one business.
You may not record, stream or re-broadcast the live webinar yourself. The recording you receive access to is the one we make.
Webinars are recorded. If you speak or ask a question, you may be audible in the recording that everyone who bought a seat can access. If you would rather not be, ask in the chat and keep your camera off. Both work, and nobody will think anything of it.
Do not bring other people’s confidential data into the room. If you want to work through a real example on screen, use one you are entitled to show.
Stated plainly, because a page about assistants that overstate their results is a poor place to overstate ours.
No outcome is guaranteed. How much admin this takes off you depends on your business, your data, and the work you put into teaching it. We cannot promise hours saved, revenue, or any other result.
It does not decide for itself. It runs only what you asked it to run, either when you open your assistant or on a schedule you set. It will not go and do something you did not tell it to.
The judgement stays with you. What to charge, who to take on, when to say no — the assistant does not make those calls and should not be allowed to.
You are responsible for what you send. If you approve a draft, the draft is yours. Check the work; the whole design is built so that you can.
Third-party services are not ours. We do not warrant that the AI assistant you use, Notion, Gmail or Google Calendar will keep working as they do today.
The assistant’s memory lives in your own accounts, in files you can read. We do not receive it and we do not want it. What we collect when you register, and what we do with it, is in the privacy policy.
Nothing here limits liability that cannot legally be limited, including for fraud, or for death or personal injury caused by negligence.
Beyond that: if we are liable to you for anything arising out of your purchase, our total liability is capped at what you paid for the seat. We are not liable for lost profits, lost business, lost data, or costs you incur because something the assistant produced was wrong and went out unchecked.
We may change these terms. If we do, the version that applies to your purchase is the one published when you bought your seat. Ask us through the contact page and we will send you that version.
These terms are governed by the laws of the State of Colorado, United States. Any dispute goes to the state or federal courts sitting in Colorado, and we both agree to that.
Questions about these terms, a refund, or a registration: use the contact page. We answer every one.
These terms, together with the registration page for the webinar you bought, are the whole of the agreement between us about that purchase. Nothing said in a call, an email or an advert adds to them.
If a court finds any part of this unenforceable, that part comes out and the rest still stands. If we do not enforce something straight away, that is not us giving it up.
You may not transfer your agreement with us to anyone else, apart from the one seat substitution in section 5. We may transfer ours if the business is sold, and your rights travel with it unchanged.